IT is essential for many SMEs, whether it’s for delivering emails, despatching orders or just chasing unpaid debts. At some point the office technology becomes too important to muddle through problems and businesses look for an IT support service to provide some stability.
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With so many different options of mobile phone, traditional land lines, new Voice over IP (VoIP) services and broadband packages available for start-ups and small businesses, making the right choices can be very difficult. And of course there is always someone who will claim to offer a better solution and a better deal. But for a growing business, being easy to contact at any time and presenting the right image to a wide audience are vital for success.
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Most businesses these days require an internet connection in order to function effectively, and that connection will typically be a broadband service offered by an internet service provider (ISP). But with so much variation in the market with regard to speed, uptime and level of service support, choosing the right package can be difficult.
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The June 2011 CBI/Harvey Nash employment trends survey, (Navigating Choppy Waters, CBI June 2011) reveals growing numbers of employers are moving away from the traditional 9-5 office-based working day. The survey, which covered 335 private sector employers with a collective workforce of 3.5 million people, found that 59 per cent now offer teleworking to staff in 2011, up from 46 per cent in 2008 and 14 per cent in 2006.
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